Diamonds by Monet Virgin Hair Policy

It is the buyers responsibility to read the terms and conditions/Policy.

A submission of payment indicates that the buyer agrees to Diamonds by Monet Virgin Hair terms and condition policy/ REFUND & EXCHANGES

Due to the nature of our products, we do not offer refunds. Exchange only. NO refunds. Once hair is received you have 3 
days to inspect the quality, if you are not satisfied with the purchase we can replace or discount you for future purchases. Hair must be in its original condition. We will not exchange any hair that has been washed or installed.  CUSTOMER IS RESPONSIBLE FOR SHIPPING FEES FOR PURCHASE, EXCHANGE, AND ADDRESS CHANGES.


Once payment has cleared it takes a minimum of 5-10 business days for processing to be completed, in some cases it may be 15.  Orders are processed in the order they are received. Once items are shipped via USPS it takes between 2 to 3 business days within the United States to receive. Orders are shipped out after you have confirmed your order and payment is approved. Before you check out please make sure that the order is correct. Once purchase is complete no changes will be made. Please contact to inquire about overnight shipping, if it is available 1 full business day is required to process the order before it is shipped the following business day. All items are shipped to the address provided by the customer through PayPal. If the address is in error it is the customers responsibility to contact Diamonds by Monet Virgin Hair to correct and make changes. Please note that once items are mailed Diamonds by Monet Virgin Hair  is no longer responsible. Adverse weather may cause a delay in shipping. In this event, we apologize for any delays and will not be responsible for any delays nor will any refunds on the cost of shipping or the cost of purchase be refunded. Once mailed the package will arrive in 2-7 BUSINESS DAYS via USPS. ONCE THE ITEMS ARE MAILED Diamonds by Monet Virgin Hair  IS NO LONGER RESPONSIBLE.


$15.00 cancellation/re stocking fee will be applied to those who wish to cancel the order. Orders can only be canceled if the order was placed less than 24hrs.